FREQUENTLY ASKED QUESTIONS | Joy ON

Below you can find the answers to the most common questions about our Kegel Exerciser, Kegel Weights, and more!


Shipping

Is Standard shipping free?

Standard Shipping is FREE Statewide.

 

Customers can still opt to pay for expedited shipping, but STANDARD SHIPPING is free.

 

cracked or damaged kegel weights?

If a kegel weight is cracked or damaged, please contact us at support@joyontoys.com. We will send you a replacement weight immediately.

 

refunds?

You can find our Refund Policy here.

 

having an issue not stated above?

You can Contact Us here!